We are committed to processing documents as quickly as possible. In most cases, processing is completed within milliseconds, with the majority of documents finishing in under a few seconds.
However, processing speed can vary based on several factors:
- Large Documents: Files with 500+ pages take longer to process due to their size.
- OCR & Preprocessing: If a document requires OCR, scan normalization, or auto-rotation, additional processing time is needed.
- High Upload Volume: Sending a large number of documents simultaneously may exceed rate limits, causing delays. Newly uploaded documents are always prioritized.
- Complex Parsing Rules: Parsers with 300+ rules or multi-layout parsers with extensive rule sets require more processing time.
- Reprocessing Limits: If a large number of documents are requeued, processing may be delayed due to rate limits.
If you experience unexpected delays, you can subscribe to our status dashboard for real-time updates.
Please note: Docparser does not currently offer Service Level Agreements (SLAs).